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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of leo baldonado

leo baldonado

November 22, 2024

5  out of  5
rating by leo baldonado
"Every time I call State farm and when I talk to Monica she always takes care of my issues. She is very good at her job. Very friendly. And polite. .. so thank you Monica. 👍"
We responded:
"Leo, thank you for sharing such kind words! 😊 Monica truly shines when it comes to providing friendly, polite, and efficient service. We’re so glad she’s been able to take care of your needs every time you call. We’ll make sure she knows how much you appreciate her!"
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Judi Carrens

November 13, 2024

5  out of  5
rating by Judi Carrens
"This was hands down the best insurance experience I've had. I assumed most insurance companies were similar and close in price, and I didn't want to hassle with a switch and what that entails. Let me admit I was wrong and wasteful. Brandon Spencer took excellent care of me. It was comfortable. It was convenient. It was great."
We responded:
"Judi, Wow what a kind review! We’re thrilled to hear that Brandon exceeded your expectations and made the process comfortable and convenient for you. We understand that switching insurance can feel like a hassle, so it’s fantastic to know that Brandon helped turn it into such a positive experience. We’re grateful you chose us, and we look forward to continuing to provide you with great service. Thanks again for sharing!"
Profile photo of Shelly Hill

Shelly Hill

October 17, 2024

5  out of  5
rating by Shelly Hill
"Kaleb really made me feel at home And he also got the best auto plan ,and rates For me I would definitely do business With Kaleb again I never met him before But as soon as we started talking he made Me feel comfortable in knowing I selected The right insurance company Thanks Kaleb for outstanding customer service!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kaleb made you feel at home and helped you find the best auto plan and rates. It's wonderful to know that he provided such outstanding customer service and made you feel confident in your choice. We'll be sure to share your feedback with him. We look forward to doing business with you again in the future!"
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Nelly

October 8, 2024

5  out of  5
rating by Nelly
"Always get great support from Monica Nelson. Worked through swapping 2 cars and everything was done quickly and efficiently with patience and answers to all my questions. Thanks again!"
We responded:
"Nelly, we're so happy to hear that Monica provided you with quick, efficient, and patient support while swapping your cars. We'll be sure to pass along your appreciation! 😊"
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Tiffany Wheaton

October 1, 2024

5  out of  5
rating by Tiffany Wheaton
"Kaleb was excellent to work with. He answered all my questions and provided me with great information. He really went the extra mile!"
We responded:
"Tiffany, We're delighted to hear that Kaleb provided you with excellent service and went the extra mile to meet your needs. We appreciate your feedback and are here to help whenever you need us! Thank you😊"
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Matt Furr

September 26, 2024

5  out of  5
rating by Matt Furr
"My family uses State Farm for all our insurance needs. When I have questions or concerns about my policy, I reach out to the local office and speak to a live person, and they provide superb customer service. Monica at the local office is amazing, and her professional expertise exceeds expectations. I highly recommend this agency for all your insurance needs!"
We responded:
"We're thrilled to hear that Monica and the team have provided you with excellent service. It's great to know that you appreciate the personal touch of speaking to someone live at the local office. We're always here to help with your insurance needs, and we truly value your recommendation! Thank you😊 "
Profile photo of Steven Jones

Steven Jones

September 5, 2024

5  out of  5
rating by Steven Jones
"Michael is excellent. I love the way he does business!"
We responded:
"Steven, Thank you for the great feedback! We’re so glad to hear that you love the way Michael does business. If there’s anything else you need or if you have any more questions, feel free to reach out. We’re always here to help!"
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John G. Moore

September 5, 2024

5  out of  5
rating by John G. Moore
"Excellent support from Kristy Schroeder. Working through multiple issues to provide the best possible solution/cost. Thanks!"
We responded:
"John, thank you for the wonderful review! We're thrilled to hear that Kristy provided excellent support and worked hard to find the solutions for you. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for your feedback!"
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Mark Dryer

August 30, 2024

5  out of  5
rating by Mark Dryer
"I really enjoyed our conversation Kaleb. I even more love that you saved me SO much money. I would love to come to the office to talk about other options as well. It was so great to talk to someone that thinks like I do!"
We responded:
"Thank you for your fantastic review! We're thrilled that you enjoyed your conversation with Kaleb and that he was able to save you so much money. We'd love to have you visit the office to explore more options and continue the conversation. It's always great to connect with someone who shares a similar mindset. We look forward to seeing you soon!"
Profile photo of Lorie Ritter

Lorie Ritter

August 26, 2024

5  out of  5
rating by Lorie Ritter
"Kristy Schroeder was wonderful. A great help in slaving my problem. Thank you Kristy."
We responded:
"Thank you for your kind words! We're so glad to hear that Kristy was able to help solve your problem. She’s truly dedicated to providing excellent service. If you need anything else, don’t hesitate to reach out!"
Profile photo of Jordan Wilson

Jordan Wilson

August 16, 2024

5  out of  5
rating by Jordan Wilson
"Friendly and great customer service"
We responded:
"Thank you for the wonderful feedback! We're so happy to hear that you found our team friendly and that our customer service met your expectations. We're always here to assist with anything you need!"
Profile photo of Amy Densmore

Amy Densmore

August 15, 2024

5  out of  5
rating by Amy Densmore
"Thank you, Kaleb for all your help, u help me get started car insurance, life insurance and home insurance and you are very pleasant and kind, you listened to everything I had to say and answered any questions I had and I had a great experience with your insurance agent and I appreciate all of yalls help I recommend anybody and everybody to go to this insurance agent, you will have a good experience with him I no I did thank you so so much for all your help Kaleb."
We responded:
"Thank you so much for your kind words, Amy! We’re thrilled to hear that you had a great experience with our insurance services. At Michael Nelson- State Farm® Insurance, we strive to provide comprehensive car insurance, life insurance, and home insurance solutions that meet all your needs. We're delighted that Kaleb’s pleasant and attentive service made a positive impact on your experience. If you ever need further assistance or have any questions, don't hesitate to reach out. We appreciate your recommendation and look forward to helping more customers with our reliable insurance options. Thank you once again for choosing us!"
Profile photo of Jason Grubbs

Jason Grubbs

July 22, 2024

5  out of  5
rating by Jason Grubbs
"Filed a claim for my roof, and the office contacted me within minutes letting me know they were on it and asking how else they could help. 👍🏻"
We responded:
"That’s awesome to hear!! Although we are sorry that you are having to file a claim, that is never good. However, we’re glad to help handle it with you, and if you need anything, call us! "
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Tiffany Baker

July 12, 2024

5  out of  5
rating by Tiffany Baker
"This guy has been an absolute hoot to work with. Plus he has the patience of a saint since I kept changing things around. I recommend having him on your temp."
We responded:
"We love to hear that! Making changes is what we do. You know that we got you with whatever you need!"
Profile photo of Addie May

Addie May

July 2, 2024

5  out of  5
rating by Addie May
"Monica has been so nice and helpful through my claim process. The claim is not wrapped up but so far she has gone above and beyond to answer all my questions and continue to work on getting an adjuster out to work on my claim."
We responded:
"Addie, thank you for your feedback! We are so glad to hear that you have had a good experience working with Monica! We are so grateful to have her on our team and we are grateful to have you as a customer!!"
Profile photo of Kiona Brock

Kiona Brock

June 9, 2024

5  out of  5
rating by Kiona Brock
"I just want to say Michael Nelson State Farm is awesome every time I call in I know that I'm going to speak with Christy I have called in multiple times asking multiple questions changing updates you know it she has never faltered on being Pleasant happy and nice this last time I had to call though was for an accident and even with that we had the best laugh and she went above and beyond to help me if you're looking for a great car insurance place hands down best in Tulsa"
We responded:
"Thank you for your feedback, Kiona! This is so appreciated. We love Kristy and are so glad that you’ve had a great experience! "
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Marty Manning

May 31, 2024

5  out of  5
rating by Marty Manning
"Fast and professional service."
We responded:
"Thank you, Marty! We are happy to provide you with the best service possible and we appreciate having customers like you!"
Profile photo of Austin Townsley

Austin Townsley

May 15, 2024

5  out of  5
rating by Austin Townsley
"Kristy was a huge help today! We always appreciate everyone’s kindness and willingness to help there at the office."
We responded:
"Thanks Austin! You’ve always been a great customer so we are more than happy to return the kindness. "
Profile photo of William Paiva

William Paiva

May 10, 2024

5  out of  5
rating by William Paiva
"I can't say enough things about Michael Nelson's organization and specifically Kristy Schroeder. She went above and beyond to assist me and did so with a warm and welcoming personality. Some people think the insurance business is a commodity business but it is still a customer service busines. Thank you all."
We responded:
"You are right William! It’s easy to think about insurance being all about shopping rates, especially in today’s market. But in reality it has always been a service industry. We appreciate you for being such an awesome customer of ours, and we’re grateful that you took the time to give Kristy the review! Have a great weekend!"
Profile photo of James Hayes

James Hayes

May 8, 2024

5  out of  5
rating by James Hayes
"I have been very pleased with the service I have received from Monica Nelson. She has always been responsive and helpful."
We responded:
"Thank you James! Monica does a fantastic job for our team! We appreciate your feedback and we are so grateful to have customers like you!"
Profile photo of Grace Cuellar

Grace Cuellar

April 5, 2024

5  out of  5
rating by Grace Cuellar
"First time home owner - every time I call with a question Kristy and Monica are so willing to help out! Cannot recommend them enough!"
We responded:
"Thank you Grace!! Love to hear that. We are here for you with any questions you have! "
Profile photo of Laura Huffaker

Laura Huffaker

March 29, 2024

5  out of  5
rating by Laura Huffaker
"All of my insurance was transferred to Michael Nelson State Farm when my agent of 35 years retired. I'll admit I was hesitant, I don't like change. I have been SO happy with all of the help and guidance I have received! Kristy is my go to on all things insurance. Everyone I have spoken with has been super friendly and helpful, but Kristy is my favorite. Due to the recent wind storms and life changes, I have needed to make several adjustments this year. Kristy has been instrumental in handling everything for me and making sure my whole family is taken care of. I am so glad State Farm selected this agency for me."
We responded:
"I can’t tell you how much that means to us!! It’s always big shoes to fill when a customer of 35 years transfers. We are so glad to be able to exceed your expectations, and Kristy has been instrumental in that for us! Thank you for being patient with us, we’re lucky to have you! "
Profile photo of Holly Morris

Holly Morris

March 26, 2024

5  out of  5
rating by Holly Morris
"I switched to this State Farm office several years ago and have no regrets. Everyone is so helpful. My most recent experience with Kristy was wonderful! She was able to fix my problem quickly. No one likes having to call insurance people to resolve something, but she made it so easy and I hung up with a smile!"
We responded:
"Thanks Holly! Kristy is the bomb. She had been a rock here for us and we are lucky to have her! We appreciate you highlighting her. "
Profile photo of Eve Sheppard

Eve Sheppard

March 21, 2024

5  out of  5
rating by Eve Sheppard
"Brandon Spencer is the bomb. He got me what I needed with no problem and in a reasonable amount of time for me to get my new car. Kudos to you Brandon let's do lunch!!"
We responded:
"That’s what we love to hear!! Thank you Eve for giving Brandon a chance to shine like he always does. We’re grateful to have you here with us! "
Profile photo of Rosalee Kelley

Rosalee Kelley

March 15, 2024

5  out of  5
rating by Rosalee Kelley
"I had called about seeing what we as Seniors could do to bring our bill down. We have been with State Farm for many, many years. . I did not receive a call back, though promised. After about 3 weeks, I called back and Kristy answered the phone. She told me that she would TAKE CARE OF IT. There seemed to be a lot of trouble, so Kristy suggested I go to the office. Logan was very patient but we ran into trouble there and he was told I would have to go home and look at email. I called Kristy again, after returning home and still was not able to make our goal work. She suggested that I ask someone in my family to help. Our son took over and he was able to get my husband and myself set up!!! Older people struggle, at least this one does, with computer/phone skills. Kristy was a lifesaver and made up for the struggle that I experienced for several days. She secured our place with State Farm because I was ready to quit when I did not receive a call back that first time."
We responded:
"Thank you Rosalee for being patient! I have gotten with the team and I assure you, that lapse will never happen again! "